We love wine and can't help sharing our passion for it with others. Our mission is to help you find delicious wines to share and enjoy. We believe that good wine is what's good to you, and our job is to help you figure out what wine works best for what you need. We specialize in a global selection of artisanal wines from small-batch and family-run wineries. Our wine selections are available in-store, online, and through our personalized wine shopping service called Concierge, where clients get a personal sommelier who'll handpick wines based on their taste and budget.
To apply, please complete the application here.
The Gig
The delivery associate is a critical member of the DCanter team. You'll delight our customers by delivering delicious wines straight to their door -- efficiently, safely, and with a smile. For many of our customers who haven't stepped foot in the shop, you're the face representing DCanter. Contact-less deliveries take place on weekday afternoons, weeknight evenings, and Saturday mornings and afternoons. You'll work approximately 15-20 hours each week and be compensated with a competitive hourly rate plus tips. Your schedule will be very consistent each week. We prefer applicants who have their own vehicles. We will reimburse for the mileage incurred during deliveries. In between delivery routes, you may assist with receiving inventory and restocking shelves with all the wine goodies. If you love interacting with people, enjoy driving and learning the city, and want to learn more about wine, this job is for you!
What You'll Do
- Consistently show up on time.
- Demonstrate friendly, customer-focused service at all times.
- Efficiently follow the route and time schedule.
- Load, unload, prepare, inspect, and operate a vehicle.
- Effectively follow delivery processes as outlined.
- Ability to troubleshoot delivery issues and think critically on your feet.
- Check customer identification and capture/confirm adult signature in line with company policy.
- Inform on new products and services.
- Effectively handle customer complaints/issues.
- Complete logs and reports as necessary.
- Follow traffic regulations and safety standards.
- Assist with cellar organization and re-stocking.
- Work productively within a team.
- Ability to work evenings and weekends.
- Other activities as assigned.
Essential Qualifications
- High school diploma or equivalency.
- Clean driving record.
- Customer-focused and strong customer service skills.
- Ability to operate Apple products and Microsoft Office software.
- Experience with wine deliveries preferred.
- At least 21 years of age.
- Completed Covid-19 vaccination.
Physical Demands
- Repeatedly lift, carry, and move packages weighing up to 40 pounds.
- Must be able to operate and licensed to operate a motor vehicle.
- Must be able to exert well-paced and frequent mobility for periods of up to 4 hours or as needed.
- May frequently reach, feel, bend, stoop, carry, finely manipulate and key in data.
- Must be able to work in both warm and cool environments.
Company Policy and Procedure Compliance
- Follow all company policies and procedures as well as all local, state, and federal laws concerning employment to include, but not limited to, I-9 information, EEOC, Civil Rights, and ADA.
- The company does not tolerate sexual or other unlawful discriminatory actions, gestures, harassment, or statements. Any of these behaviors are subject to personnel action up to and including immediate termination and are to be reported to management.
- Maintain confidentiality of company records and information at all.
- Maintain a professional image.
What You Get
- Be on the ground floor of a growing company with opportunities to expand role and responsibilities.
- 30% employee discounts on products.
- Gain exposure to developing wine knowledge.
To apply, please complete the application here.
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The Gig
You’ll love welcoming customers at DCanter and helping them find delicious wines for the occasion -- whether they’re celebrating something special or simply wanting to relax and enjoy wine at home. You’ll process sales transactions with attention to detail and ensure that inventory is properly received, stocked, and accurately accounted for. You’ll help guide customers’ experience with DCanter’s selections and services with enthusiasm and in an approachable manner. You’ll assist with wine tastings and special events and have a deep curiosity and thirst to expand your own wine knowledge. You'll also assist with deliveries as needed.
What You'll Do
- Assist customers with fine wine selections with knowledge and enthusiasm.
- Process sales transactions using point of sale software and e-commerce system with great attention to detail.
- Keep displays consistently stocked with inventory and properly account for inventory, including when receiving inventory deliveries.
- Pour tastings of wine and provide customer education on products at in-store and offsite events.
- Effectively promote DCanter products and services whether in-store or offsite at tasting events.
- Support Concierge by DCanter as needed with order preparation.
- Run deliveries as needed and effectively follow delivery processes.
- Assist with store cleaning and maintain the orderly appearance of the store.
- Properly conduct opening and closing procedures when on the schedule to do so.
- Obtain an ABC Manager’s license when requested.
- Work productively within a team.
- Must have the ability to work evenings and weekends.
- Other activities as assigned.
Essential Qualifications
- Bachelor’s Degree.
- Certification from Wine and Spirits Education Trust, Society of Wine Educators, or sommelier training strongly preferred.
- Retail experience strongly preferred.
- Customer-focused.
- Demonstrated passion for fine wine and wine education.
- Demonstrated knowledge and use of Apple products including iMAC, MAC laptops, iPhone, and iPad.
- Demonstrated knowledge and use of browsers such as Chrome and Firefox.
- At least 21 years of age.
- Clean driving record.
- Completed Covid-19 vaccination.
Physical Demands
- Repeatedly lift, carry, and move packages weighing up to 40 pounds.
- Must be able to operate and licensed to operate a motor vehicle.
- Must be able to exert well-paced and frequent mobility for periods of up to 4 hours or as needed.
- May frequently reach, feel, bend, stoop, carry, finely manipulate and key in data.
- Must be able to work in both warm and cool environments.
Company Policy and Procedure Compliance
- Follow all company policies and procedures as well as all local, state, and federal laws concerning employment to include, but not limited to, I-9 information, EEOC, Civil Rights, and ADA.
- The company does not tolerate sexual or other unlawful discriminatory actions, gestures, harassment, or statements. Any of these behaviors are subject to personnel action up to and including immediate termination and are to be reported to management.
- Maintain confidentiality of company records and information at all.
- Maintain a professional image.
What You Get
- Be on the ground floor of a growing company with opportunities to expand role and responsibilities.
- 30% employee discounts on products.
- Gain exposure to developing wine knowledge.
- Reimbursement for wine education certification (for Full-Time status).
- Health care coverage with preventive eye care (for Full-Time status).
To apply, please complete the application here.
Covid-19 Safeguards: We are following CDC and DC Government guidelines for Covid-19. All customers and staff are required to wear a mask while inside the shop. Proof of vaccination is required for in-person wine classes and events. We frequently clean and sanitize the store. Curbside pick up and contact-less deliveries are available.