At DCANTER, we’re more than a wine shop—we’re a community. We specialize in artisanal, organic, and sustainable wines from small producers around the world, and we’re passionate about creating joyful moments of discovery for our customers. We combine technology and hospitality to make wine buying simple, fun, and highly personalized---whether through our boutique, our online shop, or our one-of-a-kind Concierge by DCANTER service.
Our Core Values
At DCANTER, everything we do is guided by our values:
Partners in Wine - We work collaboratively, with our customers and with each other, to make wine more approachable, enjoyable, and meaningful. As trusted advisors to our clients and teammates alike, we share knowledge, offer support, and strive to create experiences that are both thoughtful and personal. Whether recommending a bottle or solving a business challenge, we show up with a spirit of partnership and shared success.
Always Approachable - We create an environment, internally and externally, where questions are welcomed, ideas are heard, and people feel comfortable seeking guidance. For our customers, this means accessible service and honest, friendly advice. For our team, it means building trust, fostering open communication, and being available to one another with consistency and care.
Infuse Joy and Cheer - We believe that wine is about connection, enjoyment, and discovery. That same energy applies to how we work together---celebrating wins, maintaining a positive attitude, and bringing joy to the day-to-day. We deliver warm, memorable experiences to our customers and cultivate a workplace that reflects the same values of enthusiasm and hospitality.
Speak and Listen with Intentionality - We communicate with clarity, empathy, and purpose. For our customers, this means we listen to their needs, ask the right questions, and provide informed, relevant guidance. Within our team, it means giving and receiving feedback respectfully, aligning on goals, and supporting each other through direct and constructive dialogue.
Game Changers - We innovate. We push boundaries. We challenge the status quo in wine retail by combining creativity with execution. As a team, we stay curious, solution-oriented, and open to change. We are always looking for ways to improve our customer experience, our internal processes, and the business as a whole.
Live, Inspire, and Nurture our Brand - We are ambassadors of the DCANTER experience. We continuously expand our wine knowledge, embody our values, and take pride in delivering excellence. Whether representing the brand with clients, on social media, or in everyday interactions, we lead by example and uphold the standard of who we are and what we believe in.
If these values resonate with you, you’ll feel right at home here.
Thank you for your interest in working at DCANTER! We don't have any openings at the moment. Please email us at [email protected] if you have any questions.
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