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DCanter's Cancellation Policy:Cancellations by attendees are allowed up to 48 hours prior to the class/event start time to receive full refund.
Cancellations made by attendees within 48 hours of the class/event will be charged in full and are not eligible for store credit or class credit.
If the Federal Government or the DC Public School system announces an unplanned closure, DCanter will reschedule the class.
Attendees will receive an email notifying them of the cancellation, date and time of rescheduled class, and any other necessary information.
DCanter's Late Attendance Policy:
Attendees have a 15 minute grace period. Arrival more than 15 minutes after the start of a class/event does not guarantee you a seat. You remain responsible for the payment of the class. Please plan ahead and aim to make the class/event on time.
DCanter's Waiting List Policy:
We encourage you to email us if a class that you're interested in attending is sold out. In the event that a seat opens up, we will contact individuals on the wait list according to a "first to sign up for the wait list" basis.